Cookie Policy

1. Introduction

This Cookie Policy explains how Renify Ltd., trading as RENEW ("RENEW", "we", "us" or "our"), uses cookies and similar technologies when you visit https://renewenergy.ie and associated RENEW digital services (the "Website").

This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website.

Cookies help websites function properly, improve user experience, remember preferences and provide information about how websites are used.

• Session Cookies: temporary cookies that are deleted when you close your browser.
• Persistent Cookies: cookies that remain on your device for a specified period or until manually deleted.
• First-Party Cookies: cookies set directly by RENEW.
• Third-Party Cookies: cookies set by third-party providers whose services are used on our Website.

3. How We Use Cookies

We use cookies and similar technologies to:

• operate and secure the Website;
• remember user preferences;
• support account login functionality;
• measure Website performance;
• understand how visitors use the Website;
• improve products and services;
• support tariff comparison and onboarding journeys;
• analyse marketing effectiveness; and
• personalise Website content where appropriate.

4. Types of Cookies We Use

Strictly Necessary Cookies are essential for the operation of the Website and cannot be switched off through our cookie preference tools. They may be used for security, authentication, session management, fraud prevention, load balancing and user preference storage. Without these cookies, certain Website functionality may not operate correctly. Legal Basis: Legitimate Interest / Necessary for Service Delivery.

Analytics and Performance Cookies help us understand how visitors use the Website so that we can improve performance and user experience. Information collected may include pages visited, time spent on pages, user journeys, browser information, device information and referral sources. Analytics cookies do not directly identify individuals. Legal Basis: Consent.

Functional Cookies allow the Website to remember choices you make and provide enhanced functionality, such as language preferences, cookie preferences, saved settings and customised user experiences. Legal Basis: Consent.

Marketing and Advertising Cookies may be used to measure advertising effectiveness, support remarketing campaigns, understand audience engagement and deliver more relevant advertisements. These cookies may track activity across different websites. Legal Basis: Consent.

Examples may include Google Analytics 4, Google Tag Manager, Microsoft Clarity, Hotjar, Meta Pixel, LinkedIn Insight Tag, Google Ads Conversion Tracking and similar services.

5. Cookie Consent

When you first visit the Website, you will be presented with a cookie consent banner.

You may choose to Accept All Cookies, Reject Non-Essential Cookies, or Manage Cookie Preferences.

Except for strictly necessary cookies, cookies will only be placed on your device after you provide consent.

You may withdraw or modify your consent at any time through the Website's cookie preference settings.

6. Cookies Used on the Website

The specific cookies used on the Website may change from time to time as functionality evolves.

Cookies may include categories such as:

A current list of active cookies may be viewed through the Website's Cookie Preferences Centre.

7. Third-Party Services

We may use third-party providers that place cookies on our behalf.

• Google;
• Microsoft;
• Meta (Facebook);
• LinkedIn;
• Hotjar;
• Stripe;
• customer support providers; and
• analytics providers.

These organisations may process information in accordance with their own privacy policies.

RENEW does not control how third parties use their own cookies once consent has been provided.

8. Managing Cookies

Most web browsers allow you to:

• view cookies;
• delete cookies;
• block cookies;
• restrict third-party cookies; and
• configure cookie preferences.

Information about managing cookies can usually be found in your browser's help documentation.

Please note that disabling certain cookies may affect Website functionality.

9. Do Not Track Signals

Some browsers provide "Do Not Track" (DNT) settings.

As there is currently no universally accepted standard for responding to DNT signals, the Website may not respond to such requests automatically.

Users may instead manage tracking preferences through the Cookie Preferences Centre.

10. International Data Transfers

Some third-party cookie providers may process data outside the European Economic Area (EEA).

Where this occurs, we seek to ensure that appropriate safeguards are implemented in accordance with applicable data protection laws.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

Any updates will be published on this page together with the revised effective date.

12. Contact Us

If you have any questions regarding this Cookie Policy, please contact:

Renify Ltd. (trading as RENEW)

Website: https://renewenergy.ie

Email: [Insert Email Address]

Registered Office: [Insert Registered Office Address]

Company Number: [Insert CRO Number]